Abbey Cars
Privacy Policy
Abbey Cars respects your privacy. This policy explains what information we collect, why we use it, and how we protect it when you contact us or request a taxi booking.
Information we collect
When you request a booking, we may collect your name, phone number, email address, pickup and drop-off locations, travel date and time, vehicle preference, passenger details and luggage requirements.
How we use your information
We use your information to process and confirm bookings, contact you about your journey, provide customer support, coordinate drivers and improve our services. We do not sell your personal information.
Who receives your information
Your booking details may be shared with the Abbey Cars team, the driver handling your journey, and service providers that help us deliver booking communications and maintain our booking records. These parties only receive information needed for those purposes.
How long we keep it
We keep booking and contact information only for as long as necessary to provide our services, manage records, resolve queries and meet legal or accounting requirements.
Your rights
You can ask us to access, correct or delete personal information we hold about you. You can also ask us to explain how your information is being used.
Contact Abbey Cars
For privacy questions or requests, email info@abbey-cars.com or call +44 118 945 4545.
Last updated: 3 September 2026